FAQs
Do you ship?
Yes! We ship via USPS. Rates and options are available in the checkout process. Free USPS Ground Advantage freight automatically applies to orders over $35. To maximize coffee/freight cost & ensure you have a fresh experience, two bags (1lb) is the best way to go. Three bags means two for you and one for a friend to introduce them to the fresh coffee lifestyle!
Why do you pack your beans in 8oz bags instead of 12oz or 16oz?
When you’re able to get fresh coffee consistently, 8oz is a good qty to get at any given time for personal usage. This way, you can consume the coffee when it’s at peak flavor. You may only visit the grocery store once/week but that shouldn’t determine how often you get a new bag of coffee!
Can coffee be too fresh?
Although you can grind and brew roasted beans as soon as they’re cool, it’s generally best to let them rest for at least 24hrs. This allows the flavors to develop. The roasting process is a chemical change in the beans and they continue to evolve afterward. The optimal flavor window varies by coffee (another reason we sell 8oz at a time) but generally speaking, lighter coffees can have a longer development cycle than darker coffees. This is one of the variables over which you have full control when you only buy FRESH. We’ve developed a tasting diary you can use to track what peak freshness is for you. Download and print it here
How should I grind my beans?
We recommend a burr-type grinder. Conical burr or flat burr grinders are the best way to get a consistent result which leads to the best, even extraction of flavor. Blade grinders aren’t ideal but if that’s all you have to work with, the best technique to mitigate overheating the beans and more even consistency, try and pulse the power for about 1sec on and off to your desired fineness based on your brew method. See our coffee school page for more detail.
How should I brew my coffee?
With so many types of brew methods, tools and machines available for your home, it can get overwhelming quickly. Many are surprised to learn that you can actually brew great tasting coffee without spending a ton of money. The quality of the beans and the grinder are often larger variables in the end result than the brew method itself or quality of the brewer. Ultimately, the brewer is responsible for introducing water to the ground coffee to extract all the water-soluble compounds in the beans. Please visit our Coffee School section to learn more about the various brewing methods.
Do you offer an espresso roast?
Yes! Any of our coffees can be brewed as an espresso. Espresso roasts are sometimes just darker roasted coffee but this is not any kind of rule or guideline. Espresso is simply a brewing method for coffee, not a specific type of coffee. It’s actually the preferred brew method of our founder who finds that an espresso extraction is the best way to get to know a coffee..
When do your beans “expire”?
We don’t like the idea that our coffee would ever be considered expired as it should be enjoyed long before that would be an issue. This is why we sell our coffee fresh-roasted to order and proudly list a roast date rather than an “expiration” or “best before” date. Once roasted, coffee doesn’t retain much of it’s best flavors beyond 21 days and will change and develop over that timeframe too.
What’s does “Washed” vs “Natural” mean?
This is the manner in which the beans are processed after harvest. When the coffee “cherry” is picked, the seeds inside (coffee beans) need to be extracted then fermented. There are two basic methods of doing this, washed & natural plus a hybrid called “Honey” that you will sometimes see. Washed or wet processing means the seeds are removed from the cherry before it’s dried then fermented in water before being washed again and dried in preparation for shipment as green, unroasted coffee. Natural or dry processing means that the entire cherry is laid out to dry after harvest allowing the seed to ferment inside the cherry. Honey processing removes the outer pulp leaving the mucilage layer (which has the consistency of honey). In general, the washed process promotes a cleaner, brighter cup whereas the natural process can enhance more fruit flavors and sweetness. The honey process strikes a balance in between.
What is “coffee extract” and what can I do with it?
A soft coffee extract is a smooth, mild, low-acid liquid coffee concentrate. The word "soft" doesn't refer to a manufacturing method. It describes the flavor profile: gentle on the palate, easy on the stomach, not bitter or harsh. Ours is cold-brewed slowly from specialty green coffee, then bottled at concentrate strength so a few drops or a spoonful does the work of a brewed cup.
Is coffee extract the same as cold brew concentrate?
Almost. Both are coffee in liquid concentrate form, brewed cold, designed to be diluted or used as a flavoring base. Our coffee extract sits at the more concentrated end of the spectrum, made in small batches and bottled in a dropper format so you can use a measured amount. Most cold brew concentrates are sold in larger jugs for drinking. Ours is built for both drinking and cooking, in smaller, more controlled portions.
How do you use coffee extract?
Three main ways.
In coffee or coffee drinks: a few drops into hot milk, iced milk, sparkling water, or a glass of regular coffee adds depth without overbrewing.
In cooking and baking: stir it into cookie dough, frosting, ice cream base, tiramisu, brownies, or anywhere a recipe calls for strong coffee or espresso.
In cocktails and mocktails: it mixes cleanly with bourbon, rum, sweet vermouth, or cream for an espresso-martini-style drink without having to brew a shot.
Is coffee extract low in acid?
Yes. Because the extract is cold-brewed slowly rather than hot-brewed, far fewer of the bitter and acidic compounds in coffee make their way into the liquid. The result is a smooth, mellow flavor that's easier on sensitive stomachs and works well in recipes where regular brewed coffee would taste sharp.
Does coffee extract have caffeine?
Yes. Coffee extract is concentrated specialty coffee, so it contains caffeine in proportion to how concentrated it is. A few drops in a recipe have very little, however, compared to an 8oz cup of hot-brewed coffee.